There are various situations where you may need to reinstall Family Island and recover your previous game progress. Whether you’ve reset your phone, upgraded to a new device, or encountered an issue, restoring your game can be essential. Fortunately, Family Island offers two reliable methods to restore your progress: through Facebook or by contacting support. Let’s explore both options in detail.

Option 1: Restore Progress Using Facebook Connect

If you’ve linked your Family Island game to your Facebook account, this is the simplest way to recover your game data. Since your progress is stored on the game’s server when using Facebook, it can be easily restored by following these steps:

1. Open the game and navigate to the Settings menu.
2. Tap on the My Accounts option.
3. Select the Facebook Connect button.
4. Log in to the Facebook account that was previously linked to the game.
5. Once connected, a popup will appear offering to restore saved progress.
6. Choose the Server option to load your previous data from the game server.

By reconnecting to your Facebook account, you can quickly regain access to your saved game, continuing right where you left off.

Option 2: Restore Progress by Contacting Game Support

If you didn’t connect your game to Facebook, don’t worry—there’s still a way to retrieve your game progress by reaching out to the Family Island support team. To do this, you’ll need both your old game’s Support ID and your current game’s Support ID (after reinstalling).

Here’s how to proceed:

1. Contact the Family Island support team via the in-game help or through their official support channels.
2. Provide both your previous and current Support IDs to the support team.
3. If you’ve made any in-game purchases, you can restore those as well by providing purchase receipts to the support team.

This method might take a bit more time, but it ensures that your progress and purchases are fully restored.

Pro Tip: Save Your Support ID or Link to Facebook

To avoid future hassle, it’s a good idea to connect your Family Island game to Facebook, or at the very least, save your Support ID somewhere safe. This will make restoring your progress much easier if you ever need to reinstall the game again.

By following these steps, you can easily recover your game progress and continue your adventure in Family Island. Whether using Facebook or reaching out to support, both methods ensure you won’t lose your hard-earned progress.