Frequent topics

Air Travel

Usually air travels happen without any problems. But if you experience a flight disruption we are here for your.

Online purchase

If you purchase a product online within the EU, Norway or Iceland you have extended rights!

Car rental

We receive many cases each year regarding car rentals. If you have a problem contact us and we can advise you.

News and notifications

Navigating Black Friday: 7 Expert Shopping Tips from ECC-Net

Á svörtum föstudegi má gjarnan finna ýmis heillandi boð á ótrúlegum verðum. Þó eru ekki öll tilboð jafngóð og við…

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Neytendasamtökin celebrate 70 year anniversary

Í gær fagnaði hýsingaraðili ECC á Íslandi, Neytendasamtökin, 70 ára afmæli sínu.Samtökin voru formlega stofnuð á fjölmennum fundi þann 23.…

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World Consumer Rights Day: 5 Tips for Online Payments

On 15 March we celebrate World Consumer Rights Day. For the occasion, the European Consumer Centres Network shares five smart…

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