Month: December 2021

The office of ECC-Iceland will be closed on the following dates:

23th of December
24th of December
31st of December

On other dates normal office opening. You can always send us an email to, where we will answer at the earliest opportunity..

The European Consumer Centres Network (ECC-Net)’s brand new website,, provides information on all relevant issues and dilemmas for European consumers. An international team of ECC-Net members from the Netherlands, Ireland, Sweden, Italy, Cyprus and Germany worked together to produce a hub of consumer rights information and the best user-friendly digital platform to learn about your consumer entitlements in the EU and EEA.


The European Consumer Centre Network (ECC-Net) offers European consumers advice on their consumer rights and legal protections when shopping and travelling in another European Union Member State or European Economic Area country. Head over to the website for practical guidance on how to exercise your consumer rights and where to turn to for help when something goes wrong

How we help
We will assist by trying to find an amicable out-of-court solution to a consumer-business dispute by liaising directly with the business you have a problem with. We will ensure that you are informed of your rights and receive expert assistance in your language.

Contact us
Á heimasíðunni, eccnet.euAlongside a wealth of information, at you will find the contact details of all European Consumer Centres in the EU and selected EEA countries - Norway and Iceland - where you can get in touch with a question or to submit a complaint about a cross-border business.

Many people (young and older) purchase advent calendar to countdown to Christmas.

Many people (young and older) purchase advent calendar to countdown to Christmas. The ECC-Net has made their own calendar where we will publish information about consumer rights. The Calendar is available on ECC-Iceland´s Twitter account, that can be found here: