Car rental repair costs

Monday, December 7, 2015 - 18:15
English

A French consumer rented a car in Iceland. When returning the car there was a crack in one rear light of the car and the traveller was charged an estimated repair cost of 57.000 ISK. He thought the cost was unreasonable and sought assistance from ECC-France which forwarded the case to ECC-Iceland which requested to see an invoice for the repairs. It turned out that the repair cost was only 37.000 ISK so the traveller was refunded 20.000 ISK.

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