Returning the car

Try returning the car during opening hours and have the car inspected by a competent employee. The condition of the vehicle should be confirmed in writing and signed by a representative of the car rental. In Iceland many companies do not issue a statement of the car being in good condition unless after it has been cleaned. It is advised that you wait until the car has been cleaned so you can get a statement of the condition of the car.

If you are returning the car outside opening hours, you should park in the designated area. It is advised that you take dated pictures, as well as pictures of the mileage of the vehicle, as confirmation that it was returned in good condition.

Cars returned outside working hours are inspected for damage on the following day and therefore the excess can still be charged to a consumer´s credit card.

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Car Rental Season

Summer is the main tourism season in Iceland and so ECC-Iceland is very busy during summer and fall answering queries from tourists who have had some problems regarding car rental. In many cases there have been, or the rental company claims there are, some damages to the rented vehicle. Sadly such cases do occur even if all preventive measures are taken but it is still good to keep in mind some golden rules when renting a car to minimize the risk of anything unsuspected happening:

Before ordering